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Data Protection Policy

Dh88 Privacy Policy – Our Commitment to Protecting Your Data

Your personal information is completely secure at dh88. Everything about how we collect, use, and protect your data is laid out here with full transparency.

Last Updated: January 2026
Language: Bengali
SSL secured
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Protecting your privacy is one of dh88's top priorities.

Table of Contents
  1. Introduction
  2. What Information We Collect
  3. How We Collect
  4. How We Use Your Information
  5. Data Sharing Policy
  6. Cookie Policy
  7. Data Protection Measures
  8. Data Retention Period
  9. Your rights
  10. Minor protection
  11. Policy Updates
  12. Contact
Related Pages
Terms and Conditions Responsible Gaming General FAQs About Us

This Privacy Policy applies to the dh88.bz platform. By using the site, you are considered to have agreed to this policy. For any questions, please contact our support team.

01 Introduction

Dh88 is one of Bangladesh's most trusted online gaming platforms. We believe that protecting your personal information is one of our most important responsibilities. This Privacy Policy clearly outlines what data dh88 collects, why we collect it, how it is used, and how it is kept secure.

When you visit the dh88 website, open an account, play games, or use any of our services, certain information naturally comes to us. We use this information solely to provide you with the best possible service. Your data is never sold or transferred to any third party without your permission.

This policy has been developed in accordance with international data protection standards. As an internationally licensed operator, dh88 is committed to upholding the highest privacy standards.

02 What Information We Collect

Dh88 collects several types of information. Details are provided below:

Type of Information Example Purpose
Identity Information Name, date of birth, national ID number Account verification & KYC
Contact Information Mobile number, email address Account security & support
Financial information Mobile banking number, bank account Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Gaming history, bet amounts, login times Service Improvement & Responsible Gaming
Cookie Data Session token, preference settings Improving User Experience

We only collect what is genuinely necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.

03 How We Collect Information

Dh88 collects information through a variety of methods:

  • Directly from you: Information you provide during registration, documents submitted for KYC verification, or details shared when contacting support.
  • Automatically: When you use our site, device and usage information is collected through cookies, log files, and tracking technologies.
  • Via Payment Provider: Transaction confirmation data is received from payment gateways such as bKash, Nagad, Rocket, and others.
  • Third-Party Verifier: Information may be verified through authorized verification agencies for identity and age confirmation.
  • From Public Sources: Information may be verified against government or public databases to meet applicable legal obligations.

04 How We Use Your Information

Collected data is used solely for the following purposes:

  • Account management: For registration, login, password recovery, and account security.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer Support: To help resolve your complaints, questions, or issues.
  • Promotional Communications: To send you information about offers and bonuses, with your consent. You may withdraw this consent at any time.
  • Security & Fraud Prevention: Used to detect unusual activity and protect your account.
  • Meeting legal obligations: To meet the requirements of applicable regulatory authorities.
  • Service Improvement: For analytics and research to improve your gaming experience.
  • Responsible Gaming: To monitor gaming behavior and identify or prevent problematic patterns.

05 Data Sharing Policy

Dh88 does not sell your personal information or share it with third parties without authorization. However, information may be shared in the following limited circumstances:

  • Payment Provider: With payment processors such as bKash, Nagad, Rocket, and banks — only the information required to complete the transaction.
  • KYC & verification services: With approved third parties for identity and age verification.
  • Legal authorities: In response to a court order, investigative commission, or a lawful request from a regulatory authority.
  • Game Provider: Minimal data shared with software providers for the purpose of verifying game results.
  • Business Transfer: In the event of a merger or acquisition, you will be notified in advance.

Before sharing data with any third party, we ensure they adhere to the same standard of privacy protection that we do.

06 Cookie Policy

The dh88 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

  • Essential cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional Cookies: Used to remember your language, theme, and other preferences.
  • Analytics Cookies: To understand which sections of the site are used most. These cookies do not identify you personally.
  • Marketing Cookies: To show you relevant offers. You can opt out of these at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

07 Data Protection Measures

Dh88 employs the highest industry-standard technical and organizational measures to protect your data:

  • SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Database Encryption: Stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  • Firewall & IDS: Advanced firewalls and intrusion detection systems to prevent unauthorized access.
  • Regular Security Audits: Regular cybersecurity assessments conducted by third parties.
  • Restricted Access: Staff are granted access only to the information they need.
  • Data Backup: Data is regularly backed up to a secure, encrypted backup system.

While we apply the highest security measures available, no system is 100% impenetrable. It is your responsibility to keep your account password secure and not share it with anyone.

08 Data Retention Period

Dh88 does not retain data beyond what is necessary. Retention periods by data type are as follows:

  • Account information: For the duration of account activity and a minimum of 5 years after closure, as required by law.
  • Financial transactions: A minimum of 7 years (in accordance with anti-money laundering regulations).
  • KYC documents: Up to 5 years after account closure.
  • Gaming History: For the duration of account activity and 2 years after closure.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Communication Records: Support tickets and chats are retained for a maximum of 3 years.

Once the designated retention period ends, data is securely deleted or anonymized.

09 Your rights

As a dh88 member, you have several important rights regarding your personal information:

Your Data Rights

Every dh88 member has full control over their own data.

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

The right to request correction of any information that is inaccurate or incomplete.

Right to Erasure

The right to request deletion of your information under certain circumstances (excluding data subject to legal retention obligations).

Right to Restrict Processing

The right to request that the use of your information be restricted under certain circumstances.

Right to Data Portability

The right to export your information in a standard format and transfer it to another service.

Right to object

The right to object to marketing communications or certain types of data processing.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

Why dh88 Trusted Privacy Policy

We don't just make promises — we prove it at every step

We comply with international standards

Dh88's Privacy Policy is built in accordance with international data protection standards. As a licensed operator, we work under the strict oversight of regulatory authorities.

256-bit SSL Encryption

Every transaction and piece of personal information you share is protected with industry-leading 256-bit SSL encryption. No third party can access this data.

Your Data Is Never Sold

Dh88 never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.

Minimal Data Collection Policy

We only collect information that is strictly necessary. Requesting or storing unnecessary personal data goes against our policy.

Automated Data Deletion

Once the designated retention period expires, your data is automatically deleted or anonymized in a secure manner.

Transparent Policy in Bangla

The Privacy Policy is written in plain English so every dh88 member in Bangladesh can easily understand it. There are no hidden terms.

10 Minor protection

Dh88 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.

  • Age verification is mandatory at the time of registration.
  • Proof of age is required as part of the KYC process.
  • If we become aware of any account belonging to a minor, it is closed immediately and all associated data is deleted.
  • If a parent or guardian suspects their child is using dh88, please contact our support team immediately.

11 Policy Updates

Dh88 reserves the right to update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date at the top of this page will reflect any changes.
  • You will be notified of any significant changes via your registered email or through on-site notifications.
  • Continued use of the site after any changes are made will be considered your acceptance of the updated policy.
  • We recommend visiting this page regularly to stay up to date.

12 Contact

For any questions, complaints, or to exercise your rights regarding our Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: Click the Live Chat button on the right side of the site
  • Support Hours: 24 hours a day, 7 days a week
  • Language: Support is available in both Bangla and English

We typically respond to privacy-related requests within 72 hours. Complex matters may take up to 30 business days.

Privacy Policy FAQs

Absolutely not. dh88 never sells your personal information to third parties. Limited data is shared only where strictly necessary for service delivery — such as payment processing or KYC verification — and equivalent privacy standards are enforced in those cases.

Retention periods vary by data type. Account information is kept for 5 years after account closure, and financial transaction records are retained for up to 7 years for legal compliance. All other data is automatically and securely deleted once its retention period expires.

Yes, you can request the deletion of your data. However, certain information — such as financial transaction records — must be retained for a specified period due to legal obligations. Contact our support team for full details on what data can be deleted.

Yes. dh88 uses 256-bit SSL encryption, advanced firewalls, regular security audits, and two-factor authentication. If you see the padlock icon in your browser's address bar, your connection is secure.

Absolutely. You can opt out of marketing communications at any time. Simply click the unsubscribe link at the bottom of any email, or contact our support team directly. Please note that transactional and security-related messages cannot be turned off.

Play Safe, Win with Confidence

Dh88 is committed to delivering the best gaming experience while keeping your privacy fully protected. Join today and enjoy safe gaming.

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