Dh88 Terms & Conditions – Know before you join

01 Introduction & Consent

These Terms & Conditions form a legally binding agreement between dh88 (site: dh88.bz) and its members. By using the dh88 platform, you are deemed to have accepted all the terms set out below.

Dh88 reserves the right to change, revise, or update these Terms & Conditions at any time. Continued use of the platform after any changes take effect will be considered acceptance of the new terms. We encourage you to review this page regularly.

These Terms & Conditions are governed by applicable laws of Bangladesh, and dh88 operates as an internationally licensed online gaming operator.

02 Account Register

To become a member of dh88, you must complete the registration process. You are required to provide accurate and complete information during registration. Providing false or incorrect information may result in account termination.

• One person, one account: Each person may only register one account. If multiple accounts are found for the same individual, both accounts may be terminated and balances forfeited.
• Account security: Keep your account password and login credentials completely confidential. Allowing anyone else to access your account is strictly prohibited.
• Information update: If any of your personal details change, please notify dh88 support immediately.
• Account transfers are prohibited: No account may be sold, transferred, or rented to a third party.

03 Eligibility & Age Requirements

The following eligibility requirements must be met to register and play on dh88:

• Age: You must be 18 years of age or older. Accounts belonging to minors will be closed immediately and any deposited funds will not be refunded.
• Legal capacity: You must be legally capable of entering into a contract.
• Not a restricted region: Membership is not available to users from countries or regions where online gaming is prohibited by law.
• Voluntary Participation: You are participating in games of your own free will and judgment — not under any pressure or inducement.

04 Deposits & payments

Popular mobile banking services in Bangladesh can be used to deposit at dh88. The key terms and conditions for deposits are listed below:

• Deposits must be made from a payment method registered in your own name.
• Deposits made from another person's mobile banking or bank account will be considered invalid.
• If your deposit does not appear in your account, please contact support and keep your payment receipt for reference.

05 Withdrawal policy

The following rules apply to all withdrawals from dh88. Please follow these guidelines to ensure fast, hassle-free payouts:

• Minimum withdrawal: The minimum withdrawal amount is BDT 500, regardless of method.
• Verification is mandatory: Before your first withdrawal, you will need to verify your National ID (NID) and payment method.
• Withdraw via the same method: Withdrawals must be made using the same method used for the original deposit.
• Processing time: Withdrawals are typically processed within 5–30 minutes, though delays may occur during verification.
• Bonus wagering: To withdraw bonus funds, the applicable wagering requirements must be met.
• Unusual transactions: Suspicious or unusual withdrawal requests may be held for review.

06 Bonuses & Promotions

Dh88 bonuses and promotional offers are provided as special benefits for members. However, each bonus comes with its own terms and conditions that must be followed:

• Welcome bonus: New members get a 100% bonus on their first deposit. To withdraw this bonus, the total of your deposit and bonus must be wagered a set number of times (wagering requirement: x10–x30, varies by promotion).
• Reload bonus: A weekly reload bonus is available for existing members. Similar terms and conditions apply.
• Bonus validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Bonus abuse is prohibited: Any abuse of the bonus system, bonus hunting, or collaborative betting will result in account termination.
• No duplicate bonus claims: Each member may participate in a promotion only once.

07 Gaming rules

The following rules must be followed when playing games on dh88:

• Each game has its own rules. Please read the relevant game rules before you start playing.
• If a game is interrupted due to a technical error, the outcome of that round will be determined based on server logs.
• Fraud, hacking, the use of bots, or any other unauthorized methods in any game are strictly prohibited.
• Rude or abusive behaviour toward dealers in Live Casino may result in a temporary or permanent account suspension.
• All game outcomes are determined by an RNG (Random Number Generator) that is certified by an independent third party.

08 Security & KYC Verification

Dh88 follows the KYC (Know Your Customer) process to prevent financial crimes and protect members. Identity verification is mandatory in the following cases:

• For your first withdrawal
• For large transactions (BDT 50,000 or more)
• If unusual activity is detected on your account
• Upon special request by dh88 authorities

KYC requires a clear copy of your National ID (NID), passport, or driving license. All submitted information is kept strictly confidential.

09 Responsible gaming

Dh88 believes gaming is a form of entertainment, not a source of income. We are committed to promoting responsible gaming and provide members with the following tools:

• Deposit limit: Option to set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can request a temporary account suspension for a set period.
• Cooling-off period: Take a break ranging from 24 hours up to 6 months.
• Reality check: A summary of your gaming session time and spending will be displayed at regular intervals.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

10 Account closure and termination

Dh88 reserves the right to temporarily or permanently suspend any account in the following cases:

• Violation of any clause in the Terms & Conditions
• Registering with false or inaccurate information
• Operating multiple accounts
• If evidence of bonus abuse or fraud is found
• If there is suspicion of money laundering or financial crime
• In the event of account hacking or a security breach

Members may also request account closure at any time through support. Any valid balance will be returned in such cases.

11 Dispute Resolution

If you have a complaint or dispute, please contact the dh88 customer support team first. We aim to provide an initial response to all complaints within 72 hours.

• Please submit your complaint in writing to our support email.
• Please include relevant screenshots, transaction IDs, and dates.
• If you are not satisfied with the support team's decision, you may appeal to a higher authority.
• All game outcomes are verified against server logs, which serve as the definitive record.

12 Changes & Updates

Dh88 reserves the right to modify these Terms & Conditions at any time. Members will be notified of major changes via email or on-site notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The "Last Updated" date at the top of this page is always kept current. We encourage you to check this page regularly.