Gaming is about fun, entertainment, and excitement — and it stays that way when you play responsibly. dh88 believes that protecting every player is our greatest responsibility.
If you are in trouble, contact our 24/7 support team directly. We are always here for you.
Responsible gaming means enjoying gaming as entertainment — not as a way to make money. At dh88, we believe that with the right mindset and healthy habits, gaming can be completely safe and enjoyable.
Millions of people in Bangladesh spend time on online gaming platforms every day. Most play purely for entertainment. However, there is a risk of losing control in some cases. Responsible gaming exists to protect you from that risk.
Responsible gaming at dh88 is more than a policy — it's core to who we are. We want every player to stay informed, safe, and happy. That's why we've built a range of tools and support systems to help you stay in control of your gaming experience.
Remember: gaming is for entertainment. There are no guaranteed wins, so only bet what you can afford to lose without affecting your daily life.
As an internationally licensed operator, dh88 is committed to upholding the highest standards of responsible gaming. Our policy includes:
Dh88 never encourages a player who is on a losing streak to keep betting. Our goal is to build lasting, trustworthy relationships — not chase short-term profit.
Problem gaming refers to when gaming starts to have a negative impact on your daily life, relationships, or finances. You should be alert if you or someone close to you shows any of the following signs:
Placing increasingly larger bets to try to recover lost money ("chasing losses").
Hiding or lying about your gaming habits from family or friends.
Spending money meant for bills, food, or essential expenses on gaming.
You feel restless, irritable, or anxious when you're unable to game.
You're spending more time gaming while neglecting work, studies, or family responsibilities.
You've repeatedly tried to cut back on gaming but haven't been able to.
You're taking out loans or selling valuables to cover gaming expenses.
If even one of the signs above applies to you, please reach out to our support team today. Asking for help isn't a weakness — it takes real courage.
Dh88 offers several tools to help you stay in control of your gaming experience on our platform. You can enable any of them from your account settings at any time:
At dh88, your gaming experience is entirely in your hands. Use these tools to stay safe.
Set your own daily, weekly, or monthly deposit cap. Decreases take effect immediately; increases require a 24-hour waiting period.
Set a maximum amount you're willing to lose within a given period. Once the limit is reached, your account will automatically close out for that session.
Set a limit on how long you can play in a single session. You'll receive an alert when the time is up and will be automatically logged out.
To take a temporary break, set a cooling-off period of 24 hours to 30 days. You will not be able to log in during this time.
If you do not want to receive bonus and promotional messages, you can turn off these notifications at any time. It takes just one click from your settings.
Activate self-exclusion to take a complete break from gaming. Options range from 6 months to permanent exclusion. Once activated, it cannot be reversed.
We back our responsible gaming commitment with action, not just words.
Age is verified through a KYC process for every new account. No one under 18 can register on dh88 under any circumstances.
Our system automatically analyzes each player's gaming patterns. If unusual activity is detected, an alert is sent out immediately.
Our 24/7 customer support team is specially trained to identify and address problem gambling. Support is available in Bengali.
The RTP, winning odds, and risk level of every game are clearly disclosed. Nothing is hidden.
You can activate self-exclusion instantly to pause your gaming. Our support team is also available to help you set it up.
Dh88 follows the guidelines of international responsible gaming organizations, with standards verified through regular third-party audits.
Self-exclusion is a feature that lets you block your own access to your dh88 account. Once activated, you will not be able to log in until the set period has passed. Steps to complete self-exclusion:
After logging in, click your profile icon in the top right corner and select "Account Settings".
Find and click the "Responsible Gaming" tab in the Settings menu.
Select the "Self-Exclusion" option and set your preferred duration — 6 months, 1 year, or permanent.
Verify your identity to confirm the request. Self-exclusion takes effect immediately and a confirmation will be sent to your email.
If you'd prefer not to do it yourself, contact us via live chat and our team will activate self-exclusion on your behalf right away.
Permanent self-exclusion cannot be reversed once activated. Any attempt to open a new account during the self-exclusion period will be rejected, and registration using your identity will no longer be possible.
Dh88 places the highest priority on protecting minors. We strictly ensure that no one under the age of 18 can access our platform in any way.
If you find out that a minor is using dh88, please notify our support team immediately. We will close the account and take the necessary action.
If gaming becomes a problem, you don't have to face it alone. dh88's support team and external professional organizations are ready to help.
Asking for help takes courage. You are not alone — dh88 is always here for you. Get in touch with us today.
Join dh88 and enjoy a world-class gaming experience in a responsible environment. Your safety is our top priority.